Return & Refund

Dermique allows for returns and exchanges if the product is damaged. This applies to online and in-store returns.

All returns and exchanges due to damage are subject to a 7-day return and exchange policy upon receipt of order, subject to the following terms and conditions:

  • Item must be in its original purchase condition - packaging must be unused, unmarked and not defaced in any manner.
  • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
  • This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
  • For online orders, shipping costs associated with the return of the product will not be covered by Dermique.
  • Your rights under any applicable consumer law are additional to and not affected by Dermique's return and exchange policy above.